Anyone have experience with buying tokens on ManyVids Live?

[nicole2020]

I never had any model be on MV Live, but a lady who I am subscribed to for Onlyfans is live on MV.
I tried buying tokens to tip her but it gives an error "(216) Transaction was declined due to risk match.".

It does it with both of my banks. All information is correct and I have money in each account.
Both accounts work fine as I just bought tokens today on CB.

The FAQ just tells me to contact support - which I have done but I am unsure how fast they are at responding.
So I was wondering if anyone has experienced this or know of anyone that has, and know the fix?

I even made sure I didn't use auto-fill to fill in the fields, made sure the email I use is the same as my profile... and still nothing.

 

[alisonbelle]

I ran into this before when buying videos from a model. I contacted support and they told me it was due to being on a VPN. I don't recall if it was the first time I purchased from them, or a second time. But, when I dropped VPN for the purchase, things were fine.