aileenross
Member
Hey guys, I'm having major issues with my SM profile for the last 3 days.
My SM profile has been completely cleared out.
All my details, stats, etc. are all missing, certain members (signed up, tipped and done pvt shows) can't private message me because the icon is missing, no videos, my 5 star rating is gone, tags disappeared, my comments are all incorrect and are showing for some girl named Savannah and how great her breasts and body are. I work hard to get feedback from all my admirers so it would be extremely disappointing to find out if they are all gone now.
I've tried reaching out to SM support and they keep giving me generic responses that are completely irrelevant to the problem. For example, I send them screenshots and because I'm a performer the display appears that I don't have a member account signed into (again, because I am a performer) and their response is that I need to register for an account. Completely irrelevant since I could see everything just fine days ago, and every other performer profile I visit loads and is working just fine.
Don't know if it's actually affecting my sales or reach to members or if it's just been a slow few days but it's getting frustrating and a bit concerning.
Is this just a problem on my end somehow? Can anyone confirm when visiting my profile that they are seeing the same thing.
Hope it's not against any rules - if so I apologize - but I attached a screenshot of what my profile now looks like, blank with irrelevant comments that change each time I refresh the page...
Has anyone experienced this? Any assistance and/or who I can contact in tech support that can actually look into this and correct the problem, much appreciated.
My SM profile has been completely cleared out.
All my details, stats, etc. are all missing, certain members (signed up, tipped and done pvt shows) can't private message me because the icon is missing, no videos, my 5 star rating is gone, tags disappeared, my comments are all incorrect and are showing for some girl named Savannah and how great her breasts and body are. I work hard to get feedback from all my admirers so it would be extremely disappointing to find out if they are all gone now.
I've tried reaching out to SM support and they keep giving me generic responses that are completely irrelevant to the problem. For example, I send them screenshots and because I'm a performer the display appears that I don't have a member account signed into (again, because I am a performer) and their response is that I need to register for an account. Completely irrelevant since I could see everything just fine days ago, and every other performer profile I visit loads and is working just fine.
Don't know if it's actually affecting my sales or reach to members or if it's just been a slow few days but it's getting frustrating and a bit concerning.
Is this just a problem on my end somehow? Can anyone confirm when visiting my profile that they are seeing the same thing.
Hope it's not against any rules - if so I apologize - but I attached a screenshot of what my profile now looks like, blank with irrelevant comments that change each time I refresh the page...
Has anyone experienced this? Any assistance and/or who I can contact in tech support that can actually look into this and correct the problem, much appreciated.
