Hi everyone, hope all are well. I am not sure if this is appropriate place to ask this but I don’t know where else to go at this point. I’m having issues with a member on line and have gotten basically zero support. I’ve been on this site for 5 years. There is a member I banned a few years ago that likes to talk shit about me, he makes dumb comments to me if I happen to be in another models room supporting her. Well, my son passed away June 27, 2021, you can’t even imagine how hard it is to not only loose your only child but to have to continue to work on cam because well the world doesn’t stop because my son died and I have to… adult. This said member again was in another models room while I was visiting her and stated to me, “if I was your son I’d wish I was dead too” obviously it was upsetting and I couldn’t ignore that comment. I contacted broadcast management informed them of what was said, they stated they would take care of it. By taking care of it the suspended him for 2 weeks, he then somehow managed to get unblocked from room and came it, I tried a whole different site, he came on there, I informed management every time. The ensures he was blocked from my room and would speak to him again about it. Last night he was sending me points and tipping me without being in my room, tipping my tip target- my fuck fentanyl tip target that speaks about my loss. I’ve contacted management again but have little faith in them, is there anything else I can do? How do I get support? How can I get him banned, even if he changes his IP address. I’m fucking lost and don’t know anymore. Thank you for readying sorry if it’s a mess and all over the place.