Impossible to cam2cam on Streamate now?

[mayaqueen]

I've tried everything I can... I go into Private, click the cam2cam button, it fails instantly and has a Retry button which does the same thing; there's no "Allow" pop-up (in Chrome or any other browser) like on other sites, I've already cleared cache and cookies etc, no other site has an issue.

I talked to support multiple times, they either don't understand or don't care, though I did discover if I click the lock icon at the left of the address bar at the top that I sometimes get a Settings (gear) option to manually set Camera to "Allow" for the site (or the option just appears in the box sometimes, not sure why), but even setting that temporarily or permanently doesn't work either.

I use Incognito in Chrome (or Private in Firefox, though cam2cam doesn't work in ANY browser I've tried under any circumstances for the site), and I don't want to add a porn site to my normal non-private settings... I did however discover that Chrome allows me to add another "person", which I did for a separate private email, which allows for its own Settings, but even enabling it permanently there doesn't solve the problem. My cam is recognized by the browser and operating system (Windows 7), however Streamate for some reason just absolutely will not work unless I apparently add it to "Allow" all the time permanently in my main primary Chrome Google account...

Can someone explain this? It really looks like Streamate is trying to subvert normal browser behavior and protections and try to spy on its users or somehow connect online tracking with our normal surfing behavior, which is egregious considering it's an adult site and I'm already paying for the session (corporatism is not an excuse, thank you, I'm having no problems with their competition, which they don't seem to care about).

 

[antoniacruz]

Nah, Streamate is just notoriously buggy as fuck and refuses to acknowledge it, and they keep pushing contests instead of fixing shit.

Supposedly, there's a little gear icon under every model's feed that you can use to adjust resolution and such, and there's supposed to be an option there to report issues. They don't reply, but it goes into a database or something and it theoretically helps them fix shit. Use the ever-loving fuck out of that thing every time you experience an issue. Feed lagging? Use it. Audio and video out of sync? Use it. Feed super pixelated or cutting out? Use it. Can't turn your cam on? Use it. Having that issue where you can't tip or go private? Use it.

Theoretically, this will generate some report and they'll actually attempt to do something about it. I say "theoretically" because there have been site-wide issues since about 2015 or so and they spent most of those three years blaming it on the model's set up every time we complained.