nataliesophie
Member
So, go to log in on SM yesterday evening, to find that I can't.
I think; I'll check my emails.
Apparently the fraud team have closed my account.
No reason given other than something to do with 'behaviour' - no further details disclosed.
I reply to the email, asking which behaviour are they referring to, and I'm still waiting on a response.
In the meantime, I've recieved 2 further emails from SM stating that they have received my request to change my payment details, but can't, the reason given is *. Just that. An asterisk.
Now, what TF is going on??
I've not been able to log into my account since 5pm yesterday so I've been in no position to change any details.
I've still not heard anything from SM.
Does anybody have any help or advice?!
They have a bonus week this week, and I was quite committed to getting my 25hrs in. Angry is an understatement.
I think; I'll check my emails.
Apparently the fraud team have closed my account.
No reason given other than something to do with 'behaviour' - no further details disclosed.
I reply to the email, asking which behaviour are they referring to, and I'm still waiting on a response.
In the meantime, I've recieved 2 further emails from SM stating that they have received my request to change my payment details, but can't, the reason given is *. Just that. An asterisk.
Now, what TF is going on??
I've not been able to log into my account since 5pm yesterday so I've been in no position to change any details.
I've still not heard anything from SM.
Does anybody have any help or advice?!
They have a bonus week this week, and I was quite committed to getting my 25hrs in. Angry is an understatement.
