streamate
Full Member
Every pay-period I run a contest that I call "Big Spender" and whoever wins will get VIP-access to my content for a month. So far I haven't had any issues, but just now, I recieved a message from the winner of the last period, saying that for some reason he can't download any of the videos.
What I did was that after he was announced the winner, I set up a folder just for him inside my Mediafire account and copied all existing files into that folder so that he could download them from there (I figured that it would be easier than to send him each link, one by one, and at the same time he wouldn't get free access to stuff after his VIP-period ended, if I linked him to the original folder). I have previously used Mediafire to send videos to other customers and haven't had any problems.
After recieving his e-mail, I checked the link myself and tried to download and for me it worked just fine, so I have no idea what the problem might be.
From what he told me, he has a Mac and no pop-up blockers or anything like that installed. When he tries to download, the download bar comes up, but nothing happens.
Has anyone else had the same problem or have any clue of what it might be? When it comes to technology or computer-stuff, I'm seriously retarded, so I have no idea how to solve the problem (and going on Skype and sending him each file there doesn't sound like a fun time to me, haha)..
What I did was that after he was announced the winner, I set up a folder just for him inside my Mediafire account and copied all existing files into that folder so that he could download them from there (I figured that it would be easier than to send him each link, one by one, and at the same time he wouldn't get free access to stuff after his VIP-period ended, if I linked him to the original folder). I have previously used Mediafire to send videos to other customers and haven't had any problems.
After recieving his e-mail, I checked the link myself and tried to download and for me it worked just fine, so I have no idea what the problem might be.
From what he told me, he has a Mac and no pop-up blockers or anything like that installed. When he tries to download, the download bar comes up, but nothing happens.
Has anyone else had the same problem or have any clue of what it might be? When it comes to technology or computer-stuff, I'm seriously retarded, so I have no idea how to solve the problem (and going on Skype and sending him each file there doesn't sound like a fun time to me, haha)..
