Streamate account closed

[emmaatkins]

Recently I noticed unauthorised charges on my Streamate account and when I told the online support about them I was told that my account will be closed and the case will be put to the local law enforcement, but I wasn't told anything about a refund.

I then received an email claiming I have outstanding charges of over $2000. This has all happened just a few days ago so I wouldn't expect any funds in my bank account yet. But would I receive a refund? They have not mentioned anything about it at all, they are just claiming i owe them money.

 

[babyliss]

If they were charges you never made then someone prob used your card info (you know that give us your card & lic info & get an extra 200tkns? kinda crap)
In which case you need to be proactive and contact your bank & CC company to inform them of the fraud & possible shakedown by streamate. Get a new debit/atm card right away, destroy the old one, make a new bank acct if necessary. Inform your bank or CC company that in no way shape or form ate they ever to honor charges from streamate. If you really want to cover your ass go to your local police precinct and file a report of fraud. The more legit steps you take the more your bank/cc company will be on your side.

Too many of these companies operate shady. They rarely exist in legit business atmosphere countries, they like places where the laws are fuzzy and grey and the right payoff to a local magistrate can be used to stick it to a customer