A member is banned from my room but I never banned them

[sophiebeau]

This member doesn't appear in my list of banned members so I can't unban him. I've tried banning and then unbanning them, kicking, muting, ignoring, etc. but nothing. Even when I ban them they still don't show up in my list of banned members. I know for a fact 100% I never banned them since it was their first time in my room and I would have remembered doing it. This is so bizarre, has anyone ever heard of this?

 

[jesjessica]

Do you block any regions? If so, then they are probably in a region you blocked. If this is a member you've interacted with before, then you can add them to your friend's list and it'll allow them in.

Edit to add: Now that I think about it, region filters prevent you from seeing the model on the main page. But, if they have you bookmarked, it might block them and say they're banned. I might have to try that with a model who has me on her friends list so I can visit her room.