So, my partner and I have been camming a good year to 18 months now, and things have really started to look promising, but as luck would have it, our account has been hacked by means of PHISHING where fake OFFLINE tips were generated and e-mailed to us.
By merely opening the mail, we granted access to said hacker whom proceeded to change payout info etc. Luckily all of this could be stopped due to us receiving notifications of the activities.
We notified Chaturbate of such goings on, and they managed to reverse the payout - HOWEVER - This being our ONLY INCOME, Chaturbate has FROZEN our tokens. We cannot Convert to Cash OR even Send a Tip to another broadcaster
We have sent MULTIPLE requests to SUPPORT without any success, just an automated response and nothing further... We have rent to pay, kids to feed - WHAT CAN WE DO?
Please, if anyone can point us in the right direction, we will highly appreciate.
By merely opening the mail, we granted access to said hacker whom proceeded to change payout info etc. Luckily all of this could be stopped due to us receiving notifications of the activities.
We notified Chaturbate of such goings on, and they managed to reverse the payout - HOWEVER - This being our ONLY INCOME, Chaturbate has FROZEN our tokens. We cannot Convert to Cash OR even Send a Tip to another broadcaster
We have sent MULTIPLE requests to SUPPORT without any success, just an automated response and nothing further... We have rent to pay, kids to feed - WHAT CAN WE DO?
Please, if anyone can point us in the right direction, we will highly appreciate.