I've been having this strange issue lately when I stream on SM. After a while it starts to pixelate, going blocky and blurry. It's very intrusive.
Seems to happen more at night than in the morning, but it was doing it all this morning as well. I try changing browsers, SM recommends Chrome, so that's what I use....until this disintegration starts, then I change to Firefox. Then I switch back. At times, I try my other laptop, and while sometimes that resolves it, not all the time.
Here's my equipment:
Mac OS X 10.9.4
Chrome Version 37.0.2062.120
Flash Version 15,0,0,242
Processor specs: 2GHz Intel Core i7
Upload speed is 6.8
Plugged into the ethernet cord
No AdBlock installed
I took some screenshots of my Streaming Quality Factors and I see the MS and Kbps shifting around:
And some days everything is at Good or Excellent. How can I fix this? How do I increase the kbps and ms?
(I wrote SM, but haven't heard anything and I'm pretty sure they won't give me any real trouble shooting anyway)
Seems to happen more at night than in the morning, but it was doing it all this morning as well. I try changing browsers, SM recommends Chrome, so that's what I use....until this disintegration starts, then I change to Firefox. Then I switch back. At times, I try my other laptop, and while sometimes that resolves it, not all the time.
Here's my equipment:
Mac OS X 10.9.4
Chrome Version 37.0.2062.120
Flash Version 15,0,0,242
Processor specs: 2GHz Intel Core i7
Upload speed is 6.8
Plugged into the ethernet cord
No AdBlock installed
I took some screenshots of my Streaming Quality Factors and I see the MS and Kbps shifting around:
And some days everything is at Good or Excellent. How can I fix this? How do I increase the kbps and ms?
(I wrote SM, but haven't heard anything and I'm pretty sure they won't give me any real trouble shooting anyway)