Not receiving correct tk for privates

[sophiejoy]

Hi. I'm not understanding what's happening with my privates, because after i finished a private, i noticed that the amount of tokens i set previously, is not the amount i see. I explain: minimum 5 minutes, 18 or 20 tk per minute, but i was not being tipped those 18 tk per minute. In my balance stats, i see less? is it possible to happen? And i set 100 tk minimum to start a private, but it automatically starts, and i'm like, where's the 100 tk first? Or am i just feeling confused? but it seems something 's not right...

 

[alisonbelle]

In a private show you receive tokens in 10 second intervals. If your private price is set to 18tk per minute, your token stats should show you receiving 3 tokens every 10 seconds.

If your minimum time is set to 5 minutes, you should have received a minimum of 90 tokens from doing this private show. If you received less than that, contact Chaturbate Support and explain what happened as best you can.