Hi and welcome, Lovense has 2 different apps. For camming, you need the Lovense Connect app. It has a pink icon. Based on using your computer + phone as you mentioned, here is what you should do: 1. Pair your toy with the Lovense Connect app on your phone. 2. Click the pink icon in the top right of the Lovense browser on your computer (this is the Cam Extension) and open the settings page. Scan the QR code on that page. 3. Fill in your settings and begin broadcasting on your cam site.