Weird popup crashes SMS on Streamate

[LusciousSara]

I don't know if this has happened to anyone else, but thought I would share the story anyway just in case. I recently downloaded the latest version of the SMS encoder on Streamate. When I launched the program a third party app called Personify also launched. Personify offers various background options, which is just fine except I didn't want a background. I clicked the little 'x' thingee on the Personify window and it went away along with the annoying background. However, a little while later it launched again and this time crashed my program shutting down my camera. As if this weren't bad enough I was in the middle of a paid show at the time. Needless to say those members must have not been too happy.

I managed to get going again but it happened twice more - again in the middle of a show. Yikes! I contacted Streamate support and then tried to figure it out on my own. Turns out Personify was on my computer but in a separate file from SMS so at first I couldn't find it. Once I did, I immediately deleted the annoying thing and finally got back to normal. Needless to say I didn't get any more paying members THAT night.

I don't know how it got on my computer in the first place. I certainly didn't download it. Seems weird that it would affect only SMS and no other program. My theory is it piggy-backed on the download from Streamate, but have no idea whether this is right or not.

Just wanted to warn others out there to check for that Personify program and get rid of it right away!