Age Verification Ban

[sophiejoy]

My account was banned a few days ago for not going through the age verification process and I think I might be having trouble getting completely verified, the site is saying “ID is not valid. Reason: This person is already age verified on your account. If you are replacing an existing ID, please contact support.” and I keep signing the agreement to see if that’s the problem but it still says “Your verification information was not accepted” So I’m not sure if what exactly is going on here, I really want to keep using this account and I have been submitting emails to support but haven’t had any response or updates of this issue to help me resolve this problem. Any help from the CB team of this forum or advice from past users who have dealt with this problem would be definitely appreciated.