Paxum - tehnical issues

[emillystarr]

" We would like to inform our customers that Paxum SEPA Mastercard users are currently experiencing difficulties in withdrawing their funds. This is happening due to technical issues our payment processor is currently experiencing. Their teams are working around the clock to fix the problems and to ensure this situation does not happen again.
Please note that these issues are limited to the Paxum SEPA Mastercard only and all other Paxum withdrawal methods are working as expected.
We apologize for the inconvenience this situation is causing. Please do not hesitate to contact the Paxum support team via live chat, available in your account, for additional assistance."

 

[celinelush]

so it is the reason why my payments are reject, great that i got that email(not) and support is ignoring me when i ask about what going on? and i have problems from morning, by the way they are still charging for decline actions(0,25 per one) even that is not our fault