Streamate advice, issues since updating equipment

[breekane]

Hi everyone,

I was hoping I could get some advice

Ive been on streamate on and off for over a year. I have fibre optic and my laptop was new but not fantastic (a cheap asus model) I had always used the microsoft HD lifecam so again ok but by no means great. My "streaming quality" however had always been from 'average' to 'excellent'

Well last week my laptop died. I know nothing about computers but spent ages researching and decided to buy a better laptop, ironically so I would hopefully get better streaming and higher placement. At the same time I spent £200 on buying myself the logitech bc950 so I would have the remote and not need to keep adjusting my cam for and in shows.

I was on a budget for laptop as am mid moving house but ended up getting a dell lattitude e6410 which is a professional laptop with good reviews.

These are the stats of my laptop;

Intel core i7
M640 @ 2.80GHz 2.80GHz

RAM 8.00GB (7.80 useable)

Now my laptop arrived today and until then I had been using an old intel pentium desktop with next to no RAM and still been getting ok results...

Imagine my dissappointment when I plug in my new laptop, fibre broadband directlly plugged to laptop, and new conference cam, go to stream... everything is lagging and my 'rankings' for bitrate, roundtrip etc have all gone to below average...worth adding I tried both with and without encoder and no difference if anything was worse without.

I dont understand! everything streamate says to IMPROVE things, a good computer, great cam and .................!!

I have no idea what could be causing this but it is effectin my earnings so any advice would be greatly appreciated.

Thank you xx

 

[belletaylor]

Okay so there are a few things that have helped me fix my issues (which sound like issues you are having). After my MAC got re-set I was having terrible issues like you. The first thing I did was I bought an ethernet cable for my MAC so I can be hard wired in. Are you using wireless internet or are you hard wired? if you are not hard wired into your modem, I would 100% suggest this as the first thing. Second your specs sound fine (for the computer) If you are using the encoder, Your encoder settings may not be correct. I had to fix my settings and once I did everything got fixed. I don't know what settings you are currently using but if you want to shoot me a PM on what your encoder settings are I can take a look @ them - they may need to be tweaked; Especially with a new camera/computer- this would mess with ALL your SM rankings stuff.