Streamate, Broadcaster Survey - Please, let them know!

SideDaddy

Hero Member
Streamate Models, have you seen the survey which asks us about our experiences with the HD Broadcaster?

It's mostly 'tick' boxes about your experiences using it. But it also has a section for writing about the Broadcaster. I was surprised it would except this much writing, but it did!

Here's what I wrote, and I hope all of you tell them what you hate about the Broadcaster and lack of LIVE support! PLEASE, the more who complain, and make a good case for needing LIVE real time support, the better chance we have of possibly getting our needs met.

A sincere thank you to anyone who takes time to complete the survey and writes to them about these issues!

Here's what I wrote. Feel free to plagiarize =)

Whether in paid show or free chat, I've been repeatedly booted from the Broadcaster. I worry that the customer thinks I purposely logged out of the session before he nuts. Sheesh! If I keep using the Broadcaster I'm certain some Regs will never take another show after being booted 2-3x!!!

And since you do not provide LIVE support, to assist us in figuring out WHY our stream seems to drop out for no reason, I can no longer F* around with your Broadcaster. If you wonder why you're loosing models, and revenue, it's because we become frustrated & disheartened at having no help to get us back up and steaming. We give up, log off. You REALLY need to re-evaluate what it's costing you NOT to have Live support for your models. By my NOT WORKING because I'm taking the time I expect to be working, instead blindly trying to troubleshoot your F*n technology.... you're missing out on earning your $95 (or more!) of the $285 an hour total revenue I'm earning when I cam. I think you can EASILY pay a team of support people part of even ONE model's earnings in order to keep me & other models on cam working.......... so ALL of your employees have paychecks too!

Grrrr....... Fix your company by providing models knowledgeable, caring, LIVE real time support that will actually help us. Your 'Become a model' promo says just a webcam & internet are needed. Well that was the case in 2011 but not now. Now a model has to be a computer geek as well as a sex therapist, actress, prison warden to successfully work this gig. Do EVERYONE a favor by letting wannabe models know the truth......... there is no support and you're on your own, flying blind here.

Oh, and PS, regarding going even higher, High Def streaming. I don't think guys really care to see details like razor stubble, spider veins, gigantic pores, toilet paper lint stuck to our snatch, or globs of previously undetectable eyelash glue on our strip lashes. There comes a point where High Def is too High Def. Understand? Thank you!
 

SideDaddy

Hero Member
In my opinion, streamates may never be the same after the great crash in 2015 (in which they tried to WOO us back by offering a bonus) and the new HD encoder implementation. I love SM but support has and always been a pack of monkeys with headsets in the middle of no where copy pasting replies. In regards to the SMencoder, I see some models who try to use it and it creates a distorted mangled pixilated mess. I myself had to buy a brand new computer just to be able to have it run according to their specifications.

One thing I disagree is the issue of mobile, alot of guys are now on their phones and this is important to have that as apparently mobile (according to pornhub themselves) has surpassed viewership on the computer. I think it is important to have the site as accessible as possible to generate maximum revenue.

Many top models have given up on streamates because they REPEATLY do NOT listen to the models concerns, they do what is profitable at the time (big suprise) and now trying to win back models by creating new monthly contests. The contests will bring SOME models back temporarily but if they want the people who regularly fuck their cunts and making great revenue for them...they need to stop turning off our customers by making it hard for them to jerk off! lol All these updates at VERY poor timing choices, has resulted in the slow decline of the website and the lowered traffic. Wonder why the TV gold shows were cancelled---I figure the site is losing money! Now it is called the "TOP SPOT" shows LOL Oh streamates bless your heart :/

Another beef is the confusion between GOLD, GOLD SHOWS, PVTS...since streamates is losing alot of long term regulars...the new guys are more clueless than ever. I often receive 'tips' when I'm in paid chat and it seems to be the site's fault! They wring the guys in showing them top models doing cheap shows for 1-5G and then come to my room (a person who very rarely does them) and think they can join the paid private by proving a small donation. They might want to look at a way to make it less confusing for the new guys if they want to keep them around! LOL


Brace yourself ladies, the future is looking interesting...but there is hope if SM listens...
 

SideDaddy

Hero Member
Forgot to mention, anytime streamates has a problem with the site or the site is down for whatever reason, I notice the site RARELY even tells the model! This is SO disrespectful! How can you have a major technological meltdown and not even address it or BARELY address it? A model logs in, presses start and voila...it gives an error message!

It is better to let us KNOW (no need to alarm the custies) so we can work our back up sites or do another hustle. For those of us who depend on this for our income, it would helpful to at least plan better...
 

SideDaddy

Hero Member
Wouldn't it be nice if Streamate management were to go on the TV show 'Undercover Boss', so they could see how difficult they make it for their models to successfully stream. It would be so rewarding to have them realize how difficult they're making it for us, and what the job encompasses!

They'd have to be fools not to instantly shift gears away from creating new useless mobile income tracking apps for models, and instead begin focusing on real issues we models need and are crying out for, in order to give our best shows & entertain viewers..... while earning LOTS of money for everyone involved (models, as well as the entire Streamate corporate structure who depend on our earnings too!)

Oh, that would be a happy day!
 
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