Streamate Payment

happyalone

Full Member
Hi everyone, I changed my payment method on Streamate but I still have the message

"Your recent changes are pending review by the Accounting department."

I mean.. it's been weeks. I really need them to change my payment method.. anyone ever had this issue?

I am asking here because support there is non-existent
 

beatzie

Full Member
If your bank info is insufficient, you won't know until your wire fails, then you'll have to wait until the next payday after your updated info is approved.

When you're dealing with support be professional, and REALLY clear. I have no idea how many people they have working on emails there but a lot of times they respond like they haven't seen the previous emails so give them lots of detail.

If you still haven't gotten a response after a few business days, reach out to Liz (she is like the model liason).
 
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